We are happy to Exchange or refund any goods, that haven’t been worn, altered and are in a re-saleable condition with label and packaging intact. To exchange or return an item, follow the instructions below.
- Package goods as they were, in a suitable package/box
- Enclose the despatch note
- Return to the address, on the return address labels provided
For exchanges we will credit your credit/debit card or PayPal account for postage costs. For non-faulty returns, we credit your credit/debit card or PayPal account the cost of goods only. You have 28 days from when you receive the order to exchange or return goods. If there is any missing or damaged goods in your order, we must be informed within 5 business days of you receiving your order.
Shipping
We endeavour to process and ship orders to our customers as quickly as humanly possible. In most cases, orders are shipped within 1-2 business days of the order being placed by you online.
Freight Costs
We charge a flat rate of $10 nationally for all orders. On orders over $150 we offer free shipping.
Delivery
Delivery times will vary depending on your location. Below is an estimated guide for when you can expect delivery of your parcel;
